Microsoft and Apple wage war on gadget right to repair laws

1155869
Justin Millman has always fixed things. He tinkered with gadgets growing up before opening a repair shop in Westbury, New York, a few blocks south of the Long Island Expressway. Students from a nearby school started trickling in with their busted devices and business was brisk enough that Millman worked only on those. Each month he now fixes some 2,000 iPads and Chromebooks, computers that, since the pandemic, have become education essentials. Sometimes, though, Millman can’t fix them. It’s not that he’s technically incapable. It’s that the parts and schematics aren’t available, usually because device manufacturers, including the world’s richest companies – like Microsoft Corp and Alphabet Inc’s Google – don’t share them. Several students recently came to Millman with defective WiFi cards on their Chromebooks, laptops...

Microsoft and Apple Wage War on Gadget Right to Repair Laws

an inoperable chromebook wifi card at millman s repair shop photographer johnny milano bloomberg
(Bloomberg) -- Justin Millman has always fixed things. He tinkered with gadgets growing up before opening a repair shop in Westbury, New York, a few blocks south of the Long Island Expressway. Students from a nearby school started trickling in with their busted devices and business was brisk enough that Millman worked only on those. Each month he now fixes some 2,000 iPads and Chromebooks, computers that, since the pandemic, have become education essentials.Sometimes, though, Millman can’t fix them. It’s not that he’s technically incapable. It’s that the parts and schematics aren’t available, usually because device manufacturers, including the world’s richest companies—like Microsoft Corp. and Alphabet Inc.’s Google—don’t share them. Several students recently came to Millman with defective WiFi cards on their Chromebooks,...